Overall, Getting Started and Unit 1 were not terribly difficult for me, and were actually a bit of fun. I am already familiar with most of the tools that we're using -- I have authored and am admin of several blogs, I use GoogleDocs and GoogleMaps regularly, and I explored SecondLife a while back for a research project I did for a client. I've heard of Skype before and my younger sisters use it all the time, but I simply had not yet had time to explore it. And while I use other media download services, I have generally stayed away from iTunes because it's not the easiest interface to use; however, it was useful to explore it for the purposes of this class. Basically, the tools that I am already familiar with and use on a regular basis were simply reviewed and I figured out how to login to the maps/docs for this class. The tools with which I was only moderately familiar, I took the time to get to know better. And the tools which I knew of but didn't really yet use, I had fun exploring around and figuring out how to use them.
For me, it didn't take me that much time or that much wrangling to explore and figure out how to use each of these web tools. However, one thing that I think that Penn State needs to account for when planning these types of lessons, is that there is a HUGE generation gap (some call it a "digital divide") in the students who are using these tools. Some students may "figure out" a new tool in 10 minutes of clicking around it, and some would take 3 hours to accomplish the same result, with much frustration. Piling on 4 different new web tools in one intro week may be a lot for some students to handle, if they're not familiar with the basics of the technology.
I see this all the time at work -- people of my generation, Gen Y, who have been raised around menu and click-based technology all of our lives, seem have an inherent skill set to work with these types of technologies which was somehow instilled in us growing up. I don't know if it came from playing Nintendo, or navigating the DVR, or whatever -- somehow, most people in Gen Y have an intuitive sense of how to click around and "figure out" how to use a web tool. (Notice I did NOT say we have an inherent sense of how to use the 6 different TV remotes on my coffee table. That technology, alas, I still fail to "figure out"). By contrast, I see in my personal experiences that people of the generations before me, Gen X and Boomers, generally seem to need to take more time with a web tool in order to "figure it out." The skills are there, but they're not as intuitive (read: quick) for folks who didn't grow up as a young child in the computer generation. And then by even greater contrast, there are those who come after my generation, Gen Z, who have literally always been "connected." Their computer and web 2.0 skills are LIGHTNING fast, and they put most people in Gen Y to shame with the amount of technology tools they can learn and simultaneously use at one time.
For me, I try to adopt new web 2.0 tools only when they seem to make a productive difference in my life. I love trying and learning new things, and as a card-carrying member of Gen Y I can do so pretty intuitively, but I now have so many tools, RSS feeds, and social networks in my life that I'm starting to have to hone back to all but the most important. When it takes me 30 minutes each morning to read my "time-saving" RSS feeds, I start to realize that my web 2.0 tools aren't necessarily time savers anymore. But, by contrast, when I can spend 10 minutes to have a conversation with a classmate in Skype that would have taken me an hour via discussion boards to have, THAT is a web 2.0 tool that is worth my time. So, overall last week's activities get a thumbs up from me, but just tempered with the word of caution that not everyone is as web-savvy as the kids walking around University Park right now :) Who, incidentally, look younger and younger to me each year that I go back.
I agree that different people can perceive the same directions as child’s play or as a major challenge. One thing I have learned about giving technical directions is to make no assumptions. For example, I have seen a fellow student reduced to tears by having to use a mouse pad. A tricky aspect of the guideline of assuming nothing is that an assumption may be so ingrained that it is difficult to recognize as an assumption. -JD
ReplyDeleteWow, a mouse pad? I'm used to dealing with "new-to-the-net" learners, but that's just above and beyond :) I guess I'll have to re-examine some of my prerequisite assumptions about basic computer knowledge when I'm designing my courses!
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